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Manager - Patient Access

Subsidiary: McLaren Northern Michigan -
JOB SUMMARY:
Under the direction of the Regional Director, Patient Access, the manager directs, evaluates, controls, and organizes the staff and functions of the assigned Patient Access Department.
This position manages the oversight and implementation of the patient access programs by identifying, planning, implementing and monitoring initiatives to improve efficiency, reduce errors, and drive towards best practice. This position will focus on improving business processes within their functional area and the overall patient accounting areas with goals of adding revenue, reducing costs, increasing efficiency, eliminating waste, defects, and other non-value added or duplicate efforts, with a continuous focus on improved customer experience.
REQUIRED QUALIFICATIONS:
Bachelor's degree in business management, accounting or related field
Five years in a patient financial services or a related department
Two (2) years' experience in a leadership role for a staff of five or more members leading or assisting in all phases of effective supervision (ie. Recruitment, performance management, training)
Experience in health care setting with working knowledge of medical terminology and billing systems/software
Must have effective interpersonal, communication and analytical skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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