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Applications Analyst

Company Name:
PHNS
Requisition Number 14-0318
Post Date 9/22/2014
Title Applications Analyst
City Petoskey
State MI
Description The Clinical Applications Analyst position is responsible for providing functional and technical support to a variety of clinical customers. This position is responsible for clinical system support including but not limited to normal maintenance of business, upgrades, system maintenance, and project management. The individual is responsible for the analysis, recommendations for corrective action and resolution of problems within the software application.
The Clinical Applications Analyst works as part of a team of IT professionals in a unique, exclusively health care environment. As a member of this team, you will offer strategic technical support to assure the highest level of customer satisfaction. The teams' focus is to utilize critical thinking to evaluate and resolve customer issues in a creative and timely manner. Team members are expected to be become the experts for their application and have strong knowledge of clinical business processes supported by team. Team members are also expected to address extremely complex, critical customer issues. Clinical customers supported by the team include all nursing areas and facility wide order entry.
Requirements This position requires
o Associate or Bachelor's degree in Health Information Management or equivalent combination of education and/or experience in the health care field required
o 3+ years previous healthcare experience
o Ability to think critically and effectively manage multiple priorities and tasks
o Self starter and highly motivated
o Outstanding communication and interpersonal skills for contact with internal and external customers to obtain and interpret a variety of information based on knowledge of departmental practices, hospital policies and programs and specific technical and regulatory knowledge
o Knowledge and prior history supporting a clinical application(s)
o Knowledge of ADT and Orders Processing desired
o System implementation, conversion, integration and testing experience desired

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